Eau Claire Community Services


Our services

At our Eau Clarie Community Services office, we offer:

  • Child and Family Counseling
  • Child Advocacy Center
  • Home Visiting
  • Treatment Foster Care
  • Respite Care
  • Family Finding

Eau Claire Child and Family Counseling

Eau Claire Child and Family CounselingIndividual and family counseling is available for children and adolescents who need help with:

  • Physical or sexual abuse, neglect or other trauma
  • Depression and anxiety
  • Low self-esteem
  • Problems due to divorce, separation, remarriage or the death of a loved one
  • Parent-child conflicts
  • Pre- and post-adoption transition
  • Anger management issues
  • Academic or behavioral problems in school

Services offered:

  • Individual and family counseling
  • Child and Family Group Counseling is a six- to eight-week program for children and teens experiencing mental health issues

Our staff

Children's Hospital of Wisconsin Community Services therapists have extensive experience working with children, parents and families, including those involved in the child welfare system.

Lisa Harrenstein, MA, LPC, is a master's level licensed professional counselor. She works with child and family issues including mood disorders, grief, abuse, ADHD, and parenting and other issues that affect individual and family functioning. Her experience includes assessment and providing individual, family and group therapy as a residential treatment therapist for male teens and their caregivers. 

Krista Lapp, MS, LPC, is a graduate of the University of Wisconsin – Stout Mental Health Counseling master’s program. She is a licensed professional counselor, intensively trained in Dialectical Behavior Therapy. Krista has extensive experience in working with children and adolescents who present with histories of trauma and abuse, mood disorders, grief issues, attention deficit hyperactivity disorder (ADHD), self-harm/suicide ideation, attachment disorders and many other concerns that negatively impact individual and family well being. She is skillful in collaborating with parents, other caregivers and team members to achieve successful outcomes for children and teens. 

Chippewa Valley Child Advocacy Center

Abuse can be scary for kids, parents and other family members. Children who may have been harmed come to a child advocacy center to talk about the abuse and get medical care. It is a safe place for children to receive help.

Chippewa Valley Child Advocacy Center staff do case reviews, and provide expert court testimony and professional consultations. In addition, staff also provide the following services: 

  • Child abuse assessments: The assessment process includes a complete medical examination and an interview with a social worker specially trained to work with traumatized kids. All work is carefully documented on videotape or DVD to meet judicial standards. 
  • Referrals: Following an assessment, suspected victims of abuse will be referred to psychological counselors, family counselors, medical care and psychiatric and developmental rehabilitation specialists in their home communities who can aid in the recovery process.
  • Case tracking and data collection: Staff track outcomes on all cases for evaluation and services. Information tracked includes types of maltreatment, relationship of the alleged offender to the child, child protection outcomes and exposure to domestic violence.
  • Professional and community education: Center staff provides ongoing training to law enforcement officers, social workers, physicians, nurses and other professionals in the Chippewa Valley. They also share research about investigative techniques.

Download our Child Advocacy Center brochure (PDF)

Download our Handbook for Parents (PDF)

Community partners

Children's Hospital collaborates with the following community partners:

  • Augusta Police Department 
  • Altoona Police Department 
  • Barron County Department of Health and Human Services
  • Barron County Sheriff's Department
  • Bloomer Police Department
  • Bolton Refuge House
  • Boyceville Police Department
  • Buffalo County Department of Health and Human Services
  • Burnett County Human Services
  • Burnett County Sheriff's Department 
  • Cadott Police Department 
  • Chippewa County Department of Human Services
  • Chippewa County Sheriff's Department
  • Chippewa Falls Police Department
  • Chippewa Valley Technical College
  • Clark County Department of Social Services
  • Clark County Sheriff's Department
  • Colfax Police Department
  • Cornell Police Department
  • Dunn County Department of Human Services 
  • Dunn County Sheriff's Department 
  • Eau Claire Area Hmong Mutual Assistance Association
  • Eau Claire County Corporation Counsel's Office
  • Eau Claire County Department of Human Services
  • Eau Claire County District Attorney's Office and Victim-Witness Program
  • Eau Claire County Juvenile Court Intake
  • Eau Claire County Sexual Assault Response Team
  • Eau Claire County Sheriff's Department
  • Eau Claire Police Department
  • Eau Claire School District
  • Fairchild Police Department 
  • Fall Creek Police Department 
  • Family Support Center Sexual Assault Outreach Program Chippewa Falls and Eau Claire
  • Ho-Chunk Nation
  • Jackson County Human Services
  • Lac Courte Oreilles Tribe
  • Lake Hallie Police Department
  • Marshfield Police Department
  • Menomonie Police Department
  • Pepin County Human Services
  • Pierce County Human Services Department
  • Sacred Heart Hospital SANE Program
  • St. Croix Tribe
  • Trempealeau County Sheriff's Department
  • Trempealeau County Social Services
  • University of Wisconsin-Eau Claire College of Nursing and Health Sciences
  • University of Wisconsin-Eau Claire Police
  • Wisconsin Rapids Police Department 
  • Wood County Department of Social Services
  • Wood County Sheriff's Department