Stevens Point Community Services


Our services

At our Stevens Point Community Services location, we offer:

  • Child and Family Counseling
  • Parenting Classes

Child and family counseling

Stevens Point Community Services

Our therapists have extensive experience working with children, parents and families, including those involved in the child well-being system. Individual and family counseling is available for children, adolescents and families who need help with:

  • Physical or sexual abuse, neglect or other trauma
  • Depression and anxiety
  • Low self-esteem
  • Problems due to divorce, separation, remarriage or the death of a loved one
  • Parent-child conflicts
  • Pre- and post-adoption transition
  • Anger management issues
  • Academic or behavioral problems at school

National Runaway Safeline: Keeping America’s runaway, homeless and at-risk youth safe and off the streets.

Our therapists

Monica Hellweg, MAC, LPC, NCC, empowers children and families to overcome life’s obstacles while providing a calm and safe environment that cultivates positive change. She accomplishes this by using strength-based and positive psychology techniques. Monica works with children ages 3-18 in areas of social, academic, behavioral, emotional and attention issues as well as children experiencing anxiety and depression. Monica believes in the importance of strengthening families by helping foster positive and healthy communication between family members. Monica encourages children and parents work as a team to use problem solving techniques to solve problems together. Monica is a Licensed Professional Counselor and is credentialed by the National Board of Certified Counselors.

Nicholas Schneider, MSE, LPC, provides a welcoming environment for children and their families to make sure they are comfortable sharing their life stories. He listens to each individual, helping that person gain a better understanding of his or her own struggles and worries in a way that engages problem-solving skills and builds resiliency to resolve conflicts. He understands that each child or youth lives in a unique environment. Nicholas works together with children and parents to explore personal and family strengths and develop a plan to resolve the challenge that motivated them to seek counseling.


How do I get counseling for my child?
Call the Stevens Point office at (715) 341-6672 and someone will be happy to help you.

My family and friends tell me that I need counseling for my child but I don't think my child needs it. What should I do?
We are available to help you sort through the challenge of balancing what other people are telling you and your own experience with your child. We will want to know your child's strengths, which is what you are seeing. If we believe counseling can help, they will tell you how and what to expect when you engage in counseling at Children's.

Do I need to bring anything to my first appointment?
Yes, please bring:

  • Your completed Child's Intake Questionnaire or Adult Intake Questionnaire which can be downloaded (click on the form you need) or mailed to you prior to your first appointment
  • Your medical insurance card (through your employer, personal or Forward card)
  • Verification of income (last year's income tax cover page and a recent pay stub if your situation has changed) if you are interested in using our sliding fee scale

What are the costs?
Children's Community Services Child and Family Counseling is a United Way funded program. As such, no one is turned away because of inability to pay. Our Fee Agreement provides a complete list of costs for counseling. We are a state certified clinic, accepting many insurance plans and medical assistance. We offer a sliding fee scale for those who do not have insurance coverage.

What is a "sliding fee" scale?
When someone does not have insurance (through their employer, privately or Medical Assistance) to help pay for their counseling services, United Way financial support allows us to base your cost per session on your household income and the number of people in your home. This is called a sliding fee. Laws do not allow us to offer a sliding fee scale to clients who have insurance.

What ages of children do you serve?
If you are asking for help with your child, we will help you. The focus of counseling will vary, depending on the age of your child. For instance, a two year old child will have extensive parent involvement while a 17 year old may have less parental involvement. Our therapists will work with you to develop an appropriate treatment plan that takes into account your child's age and development.

What is a Treatment Plan?
A Treatment Plan is the plan you develop with Gretchen, Mary or Nick that clearly identifies goals and a time frame to meet those goals. You will have a chance to review it every 90 days to help see progress toward meeting those goals.

Does anyone else know what I talk about in counseling?
Client confidentiality is maintained throughout counseling and after counseling ends. We cannot talk with anyone about you without your signed consent. If children share information with us that indicates they are in danger either physically, sexually or emotionally, we are required by law to report it. Our goal is to keep your children safe. If appropriate, you will be included in this process so you can help your child stay safe.

What is EMDR?
Eye Movement Desensitizing and Reprocessing is an extensively researched, effective form of treatment designed to help people recover from trauma. Gretchen has been trained in EMDR. If she thinks you or your child might benefit from EMDR, she will talk with you about how this intervention could be used in counseling and how it can help you.

What is Play Therapy?
Play therapy is used to help children share their experiences and express their feelings in the manner that is most natural for them--play. Play therapy can also help children heal and learn better ways to understand and interact with their world. Our therapists can share more information with you as you develop your child's Treatment Plan.

Service excellence

Children's Hospital of Wisconsin Community Services is committed to providing quality care to the children and families we serve. We regularly ask clients to give us feedback on how well we are meeting this goal. Stevens Point families recently told us:

  • 100 percent are "Usually" or "Always" comfortable talking to our staff
  • 92 percent rate the quality of our staff as "Very Good" or "Excellent"
  • 100 percent are getting the services they need "For the most part" or "Definitely"
  • 92 percent rate the services as "Very Good" or "Excellent"

Comments shared include:

  • "Kind and caring not to mention honest, enjoy the time we are here."
  • "...very understanding with my son; I appreciate that she takes the time to listen to my concerns."
  • "The staff is very professional & always makes us feel comfortable."

Parenting classes

We offer weekly parenting classes for Portage County parents.

Pathways to Parenting: A 10-session parenting class for families with children from birth to 12 years. The class, as well as childcare for parents attending the class, is free. Daytime and evening classes are conducted on an ongoing basis.

Parents and Teens Connecting: A 12-session class parents and their teens attend together. The evening class is offered free of charge on an ongoing basis.

Email for more information or to register for class.