Quality and Outcomes Reports - Emergency Medicine
Patient Left Without Treatment
Why we measure it - The rate of patients who visit emergency departments but leave before being evaluated and treated is an important indicator of Emergency Department performance. We use this measure to define improvements in Emergency Department operations and reductions in Emergency Department crowding.
What this means - The percent of patients that leave before being seen in the Children's Hospital of Wisconsin Emergency Department is low.
About the data - The graph shows the percent of time a child leaves the Emergency Department before being treated.
Related dimensions of care:
What we're doing to provide the best care:
- At times, parents feel their child has improved before they are called into a treatment room and leave the hospital before the child is seen by a physician. When this happens, we call the parents to check on the child's health.
- Nurses check patients frequently while they are in the Emergency Department and let doctors know of any changes that are needed to provide comfort and timely care to our patients and families.
Patients and families:
- Bring a full list of your child's medicines. Be sure to include over-the-counter medicines such as vitamins and supplements.
- Children should not eat or drink anything (including water) if you suspect they have a deep cut or broken bone. This is because they may need surgery.
- Have your insurance card and paperwork available. We may need to gather relevant information from you before seeing the doctor.
- Bring the name, address, phone and fax numbers of your child's primary care and/or referring doctor so we can update him or her on your child's care.
- Ask questions if you don't understand the plan of care or if you are not sure how to care for your child at home.
- Referring physicians can access our specialists for consultation or transport 24 hours a day. Call our physician referral line at (800) 266-0366.
- Health care providers from outside of our southeastern Wisconsin service area are encouraged to use our web-based
e-Consult service. This service is available for non-urgent patient cases only and gives providers access to our specialists to review patient cases, obtain medical advice or second opinions, and receive care recommendations for rare symptoms and illnesses.
e-Consult is not to be used by the general public, parents/guardians or families.
- Care guidelines for medical professionals
- Educational materials
- Pocket Directory
If you have questions about this information, email us or call (414) 266-6556.