Quality and Outcomes Reports - Orthopedics
Referring Physician Satisfaction
Why we measure it - An important indicator of how we are doing is what referring doctors think of the care we provide their patients, the timeliness of our communication with them and the availability of our staff to answer their questions.
What this means - Overall, responses are very favorable. Some areas of improvement identified include ease of contacting staff, more appointment availability and more timely communication.
About the data - In 2010, Morehead Associates conducted a survey of doctors who regularly refer patients to Children's Hospital of Wisconsin and provided these results.
Related dimensions of care:
What we're doing to provide the best care:
- We have expanded our pediatric and adolescent Sports Medicine Program through the addition of a Concussion Clinic and a program director.
- We offer a second clinic location in Greenfield (Greenway Clinic), to reduce the number of trips many families need to make to our hospital location. Patients see the same orthopedic specialists at the Greenway Clinic as they would at the hospital.
- We regularly survey our referring doctors and encourage them to share their opinions and suggestions.
- We review and implement changes based on doctor satisfaction feedback.
- If you receive a satisfaction survey, please share your experience with us. Let us know what is important to you and any suggestions you have for improvement.
- Contact the physician liaison in your area to provide feedback:
- Referring physicians can access our specialists for consultation or transport 24 hours a day. Call our physician referral line at (800) 266-0366.
- Forward any needed patient documentation, including test results, to the specialty doctor's office prior to the patient's visit.
- Health care providers from outside of our southeastern Wisconsin service area are encouraged to use our web-based
e-Consult service. This service is available for non-urgent patient cases only and gives providers access to our specialists to review patient cases, obtain medical advice or second opinions, and receive care recommendations for rare symptoms and illnesses.
e-Consult is not to be used by the general public, parents/guardians or families.
- Care guidelines for medical professionals
- Educational materials
- Pocket Directory
If you have questions about these data or information, email us or call (414) 266-6556.