Quality Reports - Ear, Nose and Throat
Surgical Volume - Overall
Why we measure it - Research shows that physicians and hospitals that treat a large number of patients tend to provide better care and have improved outcomes for treatments and procedures.

What this means - More patients and families are choosing our care.
About the data - This data reflects the number of visits captured in our registration system in years 2005-2008.
Related dimensions of care:
  
What we're doing to provide the best care:
- We perform many outpatient procedures at our Surgicenter location near the Milwaukee hospital, approximately 10 minutes from Children's Hospital. Here, patients may be scheduled sooner and enjoy the convenience of a smaller facility, while being cared for by the same pediatric ENT surgeons and pediatric anesthesiologists they would see at the hospital.
- We added inpatient beds with the hospital expansion and increased our recovery, consultation and waiting rooms at our Surgicenter location.
- We have hired three fellowship-trained pediatric ENT surgeons in the last three years.
- We have pediatric-trained anesthesiologists and an excellent Pediatric Intensive Care Unit staffed by pediatric experts. This helps us achieve better outcomes than our peers.
- We have two nurses dedicated to the care of tracheostomy patients, from the initial evaluation and surgery through long-term follow-up. A discharge coordinator also helps arrange for home nursing care for patients.
- We have a team including physician assistants, nurses and advanced practice nurses to help coordinate inpatient care and smooth the transition to outpatient care.
- We are using a LEAN process improvement initiative in the surgery area to optimize our patients' satisfaction. LEAN is an internationally recognized tool to enhance efficiencies and allow health care providers to focus on quality interactions with their patients.
Patients/Families - In order for us to streamline care for children needing surgery:
- Take a pre-operative tour, which will help prepare patients and families for the procedure and hospital stay.
- Follow all eating and drinking restrictions before surgery.
- Bring a list of the medications your child takes with you on the day of the surgery. Make sure to include the name of the medication, the dose/amount and how your child takes it (swallows a pill, drinks a liquid). This is important information to help us care for your child while he or she is in the hospital.
- Provide your referring doctor's name and address so we can send a detailed letter about the surgery that is performed.
- If you cannot keep a scheduled appointment, please call Central Scheduling, at (877) 607-5280 or (414) 607-5280 as soon as possible to reschedule so another child can be seen.
If you have questions about this data or information, e-mail us or call (414) 266-6726.
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