Quality and Outcomes Reports - Ear, Nose and Throat
What this means - Many patients and families from outside Wisconsin are choosing our care. This shows families from outside our region are seeking our expertise, as the reputation of Children's Hospital of Wisconsin has grown nationally.
About the data - The map shows the states our patients came from in 2012.
Related dimensions of care:
What we're doing to provide the best care:
- We provide a nurse call line so parents can reach a nurse or doctor quickly with any questions or concerns. Parents can call (414) 266-7514 during clinic hours (9 am - 5 pm weekdays) and a nurse will call back within two hours. After hours or on weekends and holidays, parents can call (414) 805-3666 and ask for the ENT doctor on call.
- For children with complex needs, we provide a nurse coordinator who helps schedule appointments with multiple physicians, coordinate surgeries and arrange family accommodations.
- We work with Pediatric Gastroenterology and Speech Pathology to provide comprehensive evaluation and treatment of children with complex swallowing disorders in the Children's Hospital of Wisconsin Aerodigestive Clinic. This includes fiberoptic endoscopic evaluation of swallowing and sensory testing.
- We helped develop one of the nation's first clinics specifically designed to diagnose and treat voice disorders in pediatric patients. This clinic provides comprehensive evaluation including videostroboscopy, specialized speech therapy interventions and a multimodality therapy for the treatment of children with a variety of voice disorders.
- David Friedland, MD, leads the Cochlear Implantation Program at Children's Hospital and the Medical College of Wisconsin, which has developed national prominence and is one of the largest in the Midwest.
- We work with Plastic Surgery and Dermatology to care for complex pediatric vascular malformations, making the clinic at Children's Hospital the only such clinic in Wisconsin.
- We offer the Family Accommodations Program to help make travel arrangements and coordinate appointments for families traveling to our center from a long distance.
- We established an access and feedback work team to make sure patients and referring physicians always have easy access to our facilities and specialists. Our goal is to communicate with and transfer care back to the patient's community physician for seamless follow-up and long-term care.
Patients and families:
- If you cannot keep a scheduled appointment, please call Central Scheduling, at (877) 607-5280 or (414) 607-5280 as soon as possible to reschedule so another child can be seen.
- Arrive 15 minutes before your scheduled appointment so we can gather needed information from you before you see the doctor.
- Check with your insurance provider before your visit to see if a referral is needed to see a specialist at Children's Hospital.
- Referring physicians can access our specialists for consultation or transport 24 hours a day. Call our physician referral line at (800) 266-0366.
- Health care providers from outside of our southeastern Wisconsin service area are encouraged to use our web-based
e-Consult service. This service is available for non-urgent patient cases only and gives providers access to our specialists to review patient cases, obtain medical advice or second opinions, and receive care recommendations for rare symptoms and illnesses.
e-Consult is not to be used by the general public, parents/guardians or families.
- Care guidelines for medical professionals
- Educational materials
- Pocket Directory
If you have questions about this data or information, email us or call (414) 266-6556.