Quality Reports - Ear, Nose and Throat
U.S. Referrals
Why we measure it - Research shows that physicians and hospitals that treat a large number of patients tend to provide better care and have improved outcomes for treatments and procedures.
What this means - Many patients and families from outside Wisconsin are choosing our care. This reflects families from outside our region are seeking our expertise, as the reputation of Children's Hospital of Wisconsin has grown nationally.
About the data - The map shows the states our patients came from in 2008.
Related dimensions of care:
 
What we're doing to provide the best care:
- For children with complex needs, we provide a nurse coordinator who helps schedule appointments with multiple physicians, coordinate surgeries and arrange family accommodations.
- We work with Pediatric Gastroenterology and Speech Pathology to provide comprehensive evaluation and treatment of children with complex swallowing disorders. This includes Fiberoptic Endoscopic Evaluation of Swallowing and Sensory Testing (FEESST).
- We helped develop one of the nation's first clinics specifically designed to diagnose and treat voice disorders in pediatric patients. This clinic provides comprehensive evaluation including videostroboscopy, specialized speech therapy interventions and a multimodality therapy for the treatment of children with a variety of voice disorders.
- P. Ashley Wackym, MD, leads the Cochlear Implantation Program at Children's Hospital and the Medical College of Wisconsin, which has developed national prominence and is one of the largest in the Midwest.
- We work with Plastic Surgery and Dermatology to care for complex pediatric vascular malformations, making the clinic at Children's Hospital the only such clinic in Wisconsin.
- We offer the Family Accommodations Program to help make travel arrangements and coordinate appointments for families traveling to our center from a long distance.
- Referring physicians can quickly access our specialists for consultation or transport 24 hours a day by calling our physician referral line at (800) 266-0366.
- We established an access and feedback work team to make sure patients and referring physicians always have easy access to our facilities and specialists. Our goal is to communicate with and transfer care back to the patient's community physician for seamless follow-up and long-term care.
- We provide a nurse call line so parents have reassurance they can reach a nurse or doctor with any questions or concerns. Parents can call (414) 266-7514 during clinic hours (weekdays 9 am - 5 pm) and a nurse will call back within two hours. After hours or on weekends and holidays, parents can call (414) 805-3666 and ask for the ENT physician on call.
Patients/Families:
In order for us to see the large number of patients who seek our care:
- Arrive 15 minutes before your scheduled appointment so we can gather needed information from you before you see the doctor.
- Check with your insurance provider before your visit to see if a referral is needed to see a specialist at Children's Hospital.
Referring physicians:
- Forward any pertinent patient documentation, including test results, to the specialty physician's office prior to the patient's visit.
If you have questions about this data or information, e-mail us or call (414) 266-6726.
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