Quality Reports - Pediatric General and Thoracic Surgery

Time to next appointment

One of our service standards is the ability to make appointments within a reasonable length of time. Urgent and emergent patients are seen immediately.

What this means - Time to next appointment for Pediatric General and Thoracic Surgery usually is greatest in the summer when children are more active and at an increased risk for injury. Summer also is a common time to have elective procedures.

About the data - These data reflect a measure that is an industry standard. These data show the number of days to schedule a new, non-urgent appointment.

Related dimensions of care:

What we're doing to provide the best care:

• Urgent and emergent patients always are seen immediately. Referring physicians can quickly access our specialists for consultation or transport 24 hours a day by calling our physician referral line at (800) 266-0366.
• To improve patient flow and case management in the Surgery Clinic, we created specialty clinics including a Burn Clinic.
• We offer outreach clinics to reduce the number of trips many families need to make to our Milwaukee hospital location. Our specialists travel to Neenah, Green Bay, and New Berlin Wis., to provide care closer to where our patients live.  
• We train future pediatric surgeons in our fellowship program.

Patients/Families:

• If you cannot keep a scheduled appointment, please call Central Scheduling at (877) 607-5280 or (414) 607-5280 as soon as possible to reschedule. This allows us to see another child who may require our care. 
• Arrive 15 minutes before your scheduled appointment so we can gather needed information from you before you see the doctor.

If you have questions about this data or information, email us or call (414) 266-6556.