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Language Services

Language Services Program

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The Language Services Program provides face-to-face and telephone interpreters for patients and families with limited English proficiency or who are hearing or speech impaired. Interpreters are available 24 hours a day, seven days a week, at no cost to the patient or family.

Studies have shown that when a patient's friends or family members interpret, they often leave out important details or do not know how to interpret medical terms. Friends and family members may also feel uncomfortable interpreting sensitive information about the patient's health.

Professional medical interpreters have special training and know how to handle sensitive situations. When you are talking about your child's health, it is best to use an interpreter who has been approved by Children's Hospital of Wisconsin.

Please ask for an interpreter if you feel it will help you understand your child's care. Call Language Services at (414) 266-3336 or ask your child's care provider for help.

 

Programa de Servicios de Interpretación

El Programa de Servicios de Interpretación provee intérpretes cara-a-cara y por teléfono para los pacientes y familiares con habilidad limitada del inglés o con déficit auditivo o del habla. Los intérpretes están disponibles las 24 horas del día, los siete días de la semana, sin costo alguno para el paciente o su familia.

Estudios han demostrado que cuando los amigos o familiares del paciente interpretan, a menudo pasan por alto detalles importantes o no saben interpretar términos médicos. Además, ellos pueden sentirse incómodos interpretando información delicada sobre la salud del paciente.

Los intérpretes médicos profesionales poseen entrenamiento especial y saben manejar situaciones delicadas. También conocen bien los términos médicos en ambos idiomas. Cuando usted habla de la salud de su hijo, es mejor usar un intérprete que ha sido aprobado por Children's Hospital of Wisconsin.

Pida un intérprete si piensa que le ayudará a entender el cuidado médico de su hijo. Llame a Servicios de Interpretación al (414) 266-3336 o pídale ayuda al proveedor de atención médica de su hijo.

 

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