The Daniel M. Soref Family Resource Center

The Daniel M. Soref Family Resource Center offers parent-to-parent support, information, referrals and help connecting to community resources. Staff is trained to help children, young adults and their families find answers to questions about local resources, support groups, funding options and more.

We invite families staying at Children's Hospital to stop in, enjoy a cup of coffee or cocoa, read the newspaper and relax.

Hours: 
9 a.m. to 5 p.m.  Monday
9 a.m. to 8 p.m.  Tuesday through Thursday
9 a.m. to 5 p.m.  Friday
9:30 a.m. to 3 p.m.  Saturday
Closed Sunday

The center hosts several hospital programs and services available to our patients and the surrounding community. Call (414) 266-3169 for more information.

Programs

Family Accommodations Program
The staff at Children's Hospital of Wisconsin understands that traveling with a sick child to a new city can be stressful. In order to make your stay at Children's Hospital as easy as possible, we have negotiated special rates at area hotels.

Katie Beckett Medicaid Program
Katie Beckett Medicaid Program is a special way for certain children with disabling conditions to receive Wisconsin Medicaid. Call (414) 266-2193 to reach a consultant.

Patient Relations Do you have questions, concerns or suggestions regarding the services provided by Children's Hospital? Call the patient representative at (414) 266-7848 for assistance.

Click here to find out more information about how to report a patient care or safety concern.

Southeast Regional Center for Children and Youth with Special Health Care Needs
This program is staffed by parents of children with special health care needs who have a wealth of personal experience and professional expertise. They are available to talk with other families about specific questions or concerns or simply lend a listening ear ... all from the unique perspective of someone who's been there.

For more information about the Southeast Regional Center for Children and Youth with Special Health Care Needs, call (800) 234-5437 or visit www.southeastregionalcenter.org.

Spiritual Care
Chaplains are available 24 hours a day to provide spiritual guidance to children and families.  Chaplains can contact a priest, minister or rabbi regarding a child's hospitalization.  Please ask your child's nurse to contact the chaplain.

Services

Alianza Latina Aplicando Soluciones (A.L.A.S)
Alianza Latina Aplicando Soluciones is a non-profit organization dedicated to helping families of children and youth with special needs in Southeastern Wisconsin.

Alianza Latina Aplicando Soluciones es una organización sin fines de lucro dedicada ayudar a familias de niños y jóvenes con necesidades especiales.

CaringBridge
CaringBridge allows families to set up a website about their child and post updates on their child's condition with up to 12 pictures. In addition, they can receive messages in the online "guest book" from family and friends. 

Health Benefits Counseling
We have information on health benefits and financial supports.  We can give you ideas on what to do when your insurance or other health care coverage won't pay.

Lending library
The center features an extensive collection of more than 4,000 family-friendly books, pamphlets, videotapes and DVDs available to patient families and community members. These materials cover topics such as emotional support, coping with hospitalization, chronic illnesses, special education, youth transition issues, rare diagnoses and more. Many materials are available in Spanish. Children and adult light reading books are also available.

For more information about the library materials available, click here.

For more information about the DVDs and video games available, click here.

Business Center
The center's business area features four computers equipped with internet access, a printer, a fax and copy machine.  There are also two desks for families who bring in their own laptop.  The center has wireless internet available.  Please ask the front desk staff to assist you with these services.

Parent to Parent of Wisconsin
Parent to Parent of Wisconsin provides the one-to-one connection for parents new to having a child with special needs, experiencing a time of stress or simply seeking support, resources and information with another parent who has been there.

Pediatric Health Information
Please visit our website for resources.

Respite Opportunities
Respite care is temporary care for people with disabilities, allowing their families to take a short break from the routine of caregiving. It can also be used if the parent or caregiver needs to attend to a family emergency or even take a much needed vacation. Having access to respite care can make the difference between a stressed family and a rested one.

Songs of Love
The Songs of Love Foundation is a nonprofit organization dedicated to providing personalized songs for children and teens currently facing tough medical, physical or emotional challenges, free of charge.

Support Groups
While there is a broad spectrum of family support options, many families enjoy participating in support groups. These groups, both formal and informal, provide individuals with the opportunity to give and receive emotional support, share common experiences, and learn about resources.

Transitions
Transition is a term used to refer to the period of time when an adolescent prepares for adulthood. Adolescents with special needs often have extra concerns to consider when planning for a successful transition.