Discrimination is against the law

Children’s Hospital of Wisconsin complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Children’s does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.

Children’s Hospital:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact our Patient Representatives.

If you believe that Children’s Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with:

Children’s Hospital of Wisconsin
c/o Patient Relations
Mail Station 939
P.O. Box 1997
Milwaukee, WI 53201-1997
Phone: (414) 266-7848 or (800) 556-8090
TDD-TTY (for the hearing impaired): (414) 266-2465
Fax: (414) 266-6669
Email: PatientRelations@chw.org

You can file a grievance in person or by mail, fax or email. If you need help filing a grievance, our Patient Representatives are available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
(800) 368-1019
TDD: (800) 537-7697

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.